CODE OF ETHICS
“Quality means doing things well, not just meeting the reference standard. Always remember it”
HOW WE WORK
For our company, operating according to quality principles means constantly striving at all levels, to continuously improve internal business processes, to carry out the processes that meet both the customer’s requirements and those that regulate and govern the activity carried out by the company.
To this end CENTRO TARGA srl, in line with the above, also aiming at locally development and consequent increase in turnover, has decided to develop its own code of ethics, with a commitment to satisfy the customer’s needs, that means through:
- Systematic check of compliance with contractual terms and internally defined objectives;
- The continuous detection of the quality given to customers, using appropriate statistical indices
- The detection of the degree of customer satisfaction by periodic Customer Satisfaction surveys and analysis of the complaints received.
In addition, CENTRO TARGA srl pursues the continuous improvement of the effectiveness of its Code of Ethics through:
- The adoption of a management oriented towards the development of human resources, based on continuous professional updating, on the correct allocation, on the development of skills and on the use of information technologies
- The empowerment, involvement and motivation of all staff by stimulating comparisons and purposeful relationships with periodic meetings;
- The continuous adoption of improvements in the quality of the service provided to its customers, with the aim of pursuing technological excellence combined with organizational simplicity and management effectiveness, with the aim of responding to customer needs and containing costs
- The periodic review of the production processes, the degree of achievement of the objectives, any corrective and preventive actions
- The periodic review of the production processes, the degree of achievement of the objectives, any corrective and preventive actions
- The search for the optimization of business processes in order to achieve the highest level of efficiency and effectiveness and improving the quality of services
- The use of suppliers, qualified professionals / collaborators, who follow and make the principles of the Company's Code of Ethics their own.
In order to achieve the objectives set out above, CENTRO TARGA srl undertakes to periodically review this Code of Ethics, aiming at the continuous improvement of the activities carried out and the image.
This Code, defined by the Company Director, is documented and communicated to all the staff, by posting in a place suitable for everyone to receive the message.
All employees, who are responsible for the areas of their competence, have the task of periodically check the respect of the indicated principles.
